Webster Cedric Khumalo
Systems Support Analyst
System Support & Training SpecialistsWebster has over a 7-year career experience in System Support Services across various solutions, having worked in various verticals primarily around ICT in the public and private sectors and reports directly to the Head of Systems Training & Support Analyst.
He ensures all set-out responsibilities of the Analyst are successfully performed and implemented through actively facilitating and ensuring the various activities are running.
He is an integral part of a team accountable for the project's vision and success when it comes to the solution provided by Synergy.
He further assists with Help desk & ticketing.
Professional Details
7
Years Experience
2
Years at Synergy
Accountability
Client Relations Partner
Specialisations
Skills & Responsibilities
- Delivery & support of implemented solutions
- Troubleshooting, debugging, testing, configuring and updating products
- Document management in SharePoint
- Service-oriented application architecture and best practices
- SQL scripts for test unit cases and data quality
- JavaScript, XML, and PL/SQL development
- CRM and CMS system enhancement and support
- IT governance structure management
- POS application hardware and software refresh
System Support & Training Specialists Colleagues
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