Synergy Evolution Team
Synergy Evolution
Our Team
Sihle John Nhlapo (SJ)
CEO & COO
Sihle John Nhlapo (SJ)
CEO & COO
Key Information
Gender: Male
Specialisations: Project Management, Business Development & Strategic, Operational Governance
Total Working Experience: 22 Years
Total Years at Synergy Evolution (Pty) Ltd.: 06 Years
Responsibility on Account: Client Relations Partner
Expertise, Experience & Client Exposure
Refer to our company profile for an in-depth deep dive into our backbone.
Personal Profile
SJ Nhlapo has over a 22-year career experience in Business Management, Project Management, ICT, and various fields. Having worked in the Republic of South Africa including various African countries, I have played an essential role in developing, implementing, and improving a wide range of project methodologies and software solutions with vast experience in a number of sectors, including Public (Local & Provincial Government), Private Finance Sector, Retail and Wholesale Sector, FMCG Sector, and Technology Sector in Business Intelligence projects as well as administration. I have acquired an in-depth understanding of various regulatory frameworks applicable across various sectors including project process and methodologies as well as overall management of the project management office, where I have found my biggest passion as well as ensuring successful compliance through Audit Advisory services for a vast number of clients I have engaged with through the business.
Mpho Nhlapo
Accounts & Advisory Head
Mpho Nhlapo
Accounts & Advisory Head
Key Information
Gender: Female
Specialisations: Business Management & Accounts Management
Total Working Experience: 13 Years
Total Years at Synergy Evolution (Pty) Ltd.: 04 Years
Responsibility on Account: Client Accounts & Portfolio Manager
Personal Profile
Mpho has over a 12-years career experience in Accounts Management and Advisory services for a vast number of clients she has engaged with through the business. Her responsibilities entail developing strong relationships with customers, connecting with key business executives and stakeholders including preparing sales reports. She also ensures client queries are answered including identifying new business opportunities among existing customers. In her role, she also liaises with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.
Main Skills
- Proven work experience as an Account Manager, Key Account Manager, and Sales Account Manager
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software (e.g., SAGE, Zoho CRM, SAP) including MS Office (All Suite of products)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
Ultimately, she can collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.
- Phone:+27 10 007 5022
- Email:mpho@synergy-e.co.za
Naomi Khumalo
Projects Accountant
Naomi Khumalo
Projects Accountant
Key Information
Gender: Female
Specialisations: Projects Financial Specialist
Total Working Experience: 10 Years
Total Years at Synergy Evolution (Pty) Ltd.: 02 Years
Responsibility on Account: Reporting, Reviewing Budgets & Billing
Personal Profile
Naomi has over a 10-years career experience in providing accounting and project management services, with the aim to provide our project team(s) including customers with accounting support. As a Project Accountant, she reports to the Accounts & Advisory Manager and further manages consistently all project bills and invoices.
Main Skills & Responsibilities
- Reviewing budgets, including staffing, work plans, and project fee structures.
- Providing project managers and clients with timely financial reports and budgets, as well as project forecasts.
- Preparing pre-billing reports for project managers to review.
- Preparing actual costs, working capital, and tax reports.
- Monitoring receivable income and supporting project managers with collections.
- Issuing invoices and Quotes, as well as paying consultant, subcontractor, vendor, and supplier bills.
- Ensuring a steady cash flow by generating, auditing, and sending invoices in a timely manner.
- Updating contracts according to client requirements and reporting associated budget amendments.
- Strong verbal and written communication skills.
Ultimately, she can collaborate with our projects & sales teams to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long-run.
- Phone:+27 10 007 5022
- Email:sj.nhlapo@synergy-e.co.za
Bhekinkosi Ncube
Senior Asset Accountant
Bhekinkosi Ncube
Senior Asset Accountant
Key Information
Gender: Male
Specialisations: Accounting Services, Fixed Asset Management Accountant
Total Working Experience: 15 Years
Total Years at Synergy Evolution (Pty) Ltd.: 03 Years
Responsibility on Account: Engagement Manager
Personal Profile
Bheki has over a 15-year post-qualification experience in both public and the private sector. He has been an Asset Accountant in several successful audit & asset management assignments. Bheki has a good understanding of various accounting standards & prescripts including King Code of Corporate Governance and has often provided key training in Asset management in and outside the organization. He has an in-depth good understanding of various regulatory frameworks applicable to government departments, entities, and municipalities, such as PFMA, MFMA, Treasury Regulations, Municipal Systems Act, SAGE, COBIT, ISO Risk Standard, and King IV to name a few. An expert in databases, bulk data manipulation & analysis.
- Phone:+27 10 007 5980
- Email:bheki@synergy-e.co.za
Quartesa Valé Bouwer
Senior Asset Accountant
Quartesa Valé Bouwer
Senior Asset Accountant
Key Information
Gender: Female
Specialisations: Accounting Services, Fixed Asset Management Accountant
Total Working Experience: 30 Years
Total Years at Synergy Evolution (Pty) Ltd.: 04 Years
Responsibility on Account: Engagement Manager
Personal Profile
Quartesa has over 30 years of experience and an in-depth understanding in Financial Accounting, Management Accounting, Private and Public Sector Legislation, and Corporate Governance. During her time with Synergy, she has also gained hands-on experience in providing professional services to clients.
Recent Projects
- Project management of investigation audit teams.
- Preparation of GAP analysis on clients' fixed asset registers.
- Performing of the fixed asset register reconciliation between physically scanned and verified data & fixed Asset Register.
- Preparation of client's asset additions and disposals for the financial period.
- Assisting with the unbundling of large-scale assets into components and related valuations.
- Review of Fair Market Valuation methodologies as well as valuations for clients' fixed asset registers.
- Preparation and execution of depreciation and NBV calculations, including prior year restatements.
- Assisting with the construction, improvement, and implementation of client asset policies.
- The above is just a few tasks that she & her team can effectively and efficiently handle.
Quartesa has exceptional problem-solving skills and has great ability to think through issues logically and creatively.
- Phone:+27 10 007 5980
- Email:quartesa@synergy-e.co.za
Mxolisi Gregg Zulu
Junior Asset Accountant
Mxolisi Gregg Zulu
Junior Asset Accountant
Key Information
Gender: Male
Specialisations: Asset Accounting Services, Valuations & Assessments
Total Working Experience: 08 Years
Total Years at Synergy Evolution (Pty) Ltd.: 02 Years
Responsibility on Account: Support Consultant
Personal Profile
Gregg is a Recon Support Asset Accountant at Synergy. He began his career at Ernst & Young and joined Synergy in 2022. He has over 08 years' experience in the auditing field. Gregg has successfully supported a number of major public and private sector auditing and consulting clients that are reporting on Modified Cash basis, IFRS, and GRAP. He also has a sound knowledge of PFMA, Treasury Regulations, MFMA, and Supply Chain Management regulations. He has attained an average of 98% quality control rating for all the assignments.
Vast Experience in:
- Internal and External audit and assurance
- Pre-issuance and Quality Control reviews
- Performance Information audit, review, and consulting
- Supply Chain Assurance
- Financial management and reporting disciplines
- Accounting and internal control assessments
- Operational and financial risk assessments
- Business process reviews
- Valuations & Assessments
- Project management
- Forensic investigation
- Phone:+27 10 007 5022
- Email:support@synergy-e.co.za
Clifford Mubaira
Projects Leader
Clifford Mubaira
Projects Leader
Key Information
Gender: Male
Specialisations: Project Management, Project Manager, Systems Implementation Project Support
Total Working Experience: 13 Years
Total Years at Synergy Evolution (Pty) Ltd.: 03 Years
Responsibility on Account: Client Projects Engagement Liaison
Personal Profile
Clifford has over a 13-year career experience in Project Management, Certified Associate in Project Management (CPAM), having worked in various sectors in the public and private sectors and is an expert in databases, bulk data manipulation, and analysis. He has also gained hands-on experience in providing professional services to clients. He remains focused on project coordination and is further responsible for the day-to-day operations of the projects and is accountable for the project’s vision and success.
Main Skills & Responsibilities
- Develop project plans, set goals and budget as well as identify and manage resources
- Produce deliverables on the agreed-upon timetable
- Monitor, track and report on progress and performance, including budget
- Partner with internal and external stakeholders to ensure success
- Nurture collaboration amongst team members while also quickly and effectively resolving team conflicts
- Lead project team, offer mentoring, training, and guidance
- Adjust project constraints as needed to deliver quality.
- Strong verbal and written communication skills
Ultimately, he can collaborate with our Projects stakeholders as a bridge between Synergy & Customer to ensure they remain satisfied and engaged with our products and services in the long run.
- Phone:+27 10 007 5980
- Email:pl@synergy-e.co.za
Dante Phoenix Pooe
Business Development & Sales
Dante Phoenix Pooe
Business Development & Sales
Key Information
Gender: Male
Specialisations: Business Development & Strategic Operational Governance
Total Working Experience: 12 Years
Total Years at Synergy Evolution (Pty) Ltd.: 03 Years
Responsibility on Account: Client Engagement & Relations Manager
Personal Profile
Dante has over a 12-year career experience in Business Management, Administration, and Sales, having worked in a number of industries such as Software and Hardware, Staffing, Cybersecurity, Construction, Healthcare, Financial Services, and E-commerce. This experience is fundamental to Synergy’s business & revenue growth which he aims to surpass as per goals & targets set for the business in each financial reporting quarter.
Main Skills & Responsibilities
- Setting goals and developing plans for business and revenue growth.
- Researching, planning, and implementing new target market initiatives.
- Researching prospective accounts in target markets.
- Pursuing leads and moving them through the sales cycle.
- Developing quotes and proposals for prospective clients.
- Setting goals for the business development team and developing strategies to meet those goals.
- Training business development staff.
- Attending conferences and industry events to create brand awareness and recognition.
- Liaising with the Marketing team on product expansions and deployments.
- Strong verbal and written communication skills.
Ultimately, he is the engine that drives the sales teams and revenue for the business, ensuring all leads are followed up and responded to by the sales team.
- Phone:+27 10 007 5980
- Email:sales@synergy-e.co.za
Shante Rorisang Nhlapo
Business Dev & Marketing
Shante Rorisang Nhlapo
Business Dev & Marketing
Key Information
Gender: Female
Specialisations: Business Development & Strategic Marketing Awareness
Total Working Experience: 11 Years
Total Years at Synergy Evolution (Pty) Ltd.: 02 Years
Responsibility on Account: Client Relations Partner
Personal Profile
Shante has over an 11-years career experience in Business Management, Sales & Marketing, with her primary goal at Synergy to help develop long-term relationships with clients including generating new sales leads, negotiate fair client pricing, and forecast sales revenue, all to support & achieve one of the most important goal and that is to assist Synergy maximize its profits by also ensuring customers get a superior outcome on products and services offered by Synergy.
Main Skills & Responsibilities
- She is well vested and able to communicate with clients of all backgrounds and educational levels.
- She is comfortable with juggling numerous clients, on- and off-site meetings, and deadlines. She is highly organized & is equipped to manage the many parts of the job and keep client proposals and other tasks on track.
- Researching, & implementing new target market initiatives.
- Organizing and oversee advertising/communication campaigns (social media, TV etc.), exhibitions, and promotional events.
- Setting goals for the Marketing team and developing strategies to meet those goals.
- Training Social Media & marketing staff.
- Attending conferences and industry events in order to create brand awareness and recognition.
- Liaising with Marketing team on product expansions and deployments.
- Strong verbal and written communication skills.
- Phone:+27 10 007 5980
- Email:info@synergy-e.co.za
Trevor Xolani Zulu
Business Development & Sales
Trevor Xolani Zulu
Business Development & Sales
Key Information
Gender: Male
Specialisations: Business Development & Sales
Total Working Experience: 11 Years
Total Years at Synergy Evolution (Pty) Ltd.: 02 Years
Responsibility on Account: Client Relations Partner
Personal Profile
Trevor has over an 11-years career experience in Business Management, Administration, and Sales, having worked in a number of verticals i.e. Manufacturing & Retail companies, IT & ITES companies, Logistics and Transportation, Hotels & Hospitals, Airlines & Automobile Industry. This experience has become fundamental to Synergy’s business & revenue growth which he aims to surpass as per goals & targets set for the business in each financial reporting quarter.
Main Skills & Responsibilities
- Setting goals and developing plans for business and revenue growth.
- Researching, planning, and implementing new target market initiatives.
- Researching prospective accounts in target markets.
- Pursuing leads and moving them through the sales cycle.
- Developing quotes and proposals for prospective clients.
- Setting goals for the business development team and developing strategies to meet those goals.
- Training business development staff.
- Attending conferences and industry events to create brand awareness and recognition.
- Liaising with the Marketing team on product expansions and deployments.
- Strong verbal and written communication skills.
Ultimately, he is part of the engine that drives the sales teams and revenue for the business, ensuring all leads are followed up and responded to by the sales team.
- Phone:+27 10 007 5022
- Email:sales@synergy-e.co.za
Lusanda Dzai
Training & Systems Support
Lusanda Dzai
Training & Systems Support
Key Information
Gender: Male
Specialisations: Systems Training & Staff Skills Upliftment
Total Working Experience: 11 Years
Total Years at Synergy Evolution (Pty) Ltd.: 02 Years
Responsibility on Account: Client Engagement & Relations Partner
Personal Profile
Lusanda has over an 11-years career experience in Project Management as well as System Support Services across various solutions, having worked in various sectors in the public and private sectors and is an expert in databases, bulk data manipulation, and analysis. He has also gained hands-on experience in providing professional services to clients. He remains focused on system implementation and project coordination and is further responsible for the day-to-day operations of the solutions training and is part of a team accountable for the project’s vision and success.
Main Skills & Responsibilities
- Developing self and others through coaching.
- Excellent report writing skills.
- Good communication and interpersonal skills including good problem solving and analysis skills.
- Listening and learning quickly.
- Results-oriented person with organizational awareness.
- Ability to interact well with colleagues and working in a diversity cultural environment.
- Ability to lead and contribute well in a team to achieve the predetermined objectives.
- Microsoft Word, Microsoft Excel, PowerPoint, SQL, Java.
- Strong verbal and written communication skills.
Ultimately, he can collaborate with our Projects stakeholders as a bridge between Synergy & Customer to ensure they remain satisfied and engaged with our products and services in the long run.
- Phone:+27 10 007 5980
- Email:tl@synergy-e.co.za
Thapelo Ceasar Pooe
Training & System Support Analyst
Thapelo Ceasar Pooe
Training & System Support Analyst
Key Information
Gender: Male
Specialisations: Systems Training & Support, Management Analyst
Total Working Experience: 12 Years
Total Years at Synergy Evolution (Pty) Ltd.: 03 Years
Responsibility on Account: Client Relations Partner
Personal Profile
Thapelo has over a 12-year career experience in System Support Services across various solutions, having worked in various verticals in the public and private sectors and is an expert in databases, development of customer workshop programs to understand their business process requirements, as well as his abilities to advise customers on industry best practices in the area of expertise. He is further able to configure the customer requirements in respective solutions. He is an integral part of a team accountable for the project’s vision and success. He monitors and controls the implementation of the solutions & support services to customers.
Main Skills & Responsibilities
- Assists in the development of requirements and specifications for solutions required by customer.
- Interfaces with the Production, development support team.
- Knows and follows Production Support On-Call Process and all supporting documentation in its entirety. The primary activities of this process (but not the only ones) are creating/refining requirements, estimates, business designs, technical designs, test plans/cases, implementation plans, production support documentation, and executing all created plans.
- Engages other resources when needed with the permission of the PM to ensure that incidents/issues are appropriately resolved.
- Maintains all Incidents and Issues documentation in a centralized location.
- Ensures all related incidents and issues are appropriately recorded and reviewed during weekly status meetings (or sooner) to ensure timely resolution. Any issue that impacts schedule, quality, scope, or cost should be recorded.
- Provides feedback to Training Teams and PM on project management processes, including to Production Support Manager on technical development processes.
- Participates in the orientation of new team members when requested by the project manager.
- Manages individual training plan and career objectives.
- Schedules and completes career-related training objectives.
- Ensures appropriate time-tracking standards are followed for recording SLC development activities.
- Records incidents and issues in tracking tool and follows through to resolution.
- Create and present to the team knowledge sharing presentations when requested.
- Strong verbal and written communication skills.
- Phone:+27 10 007 5980
- Email:support@synergy-e.co.za
Webster Cedric Khumalo
Systems Support Analyst
Webster Cedric Khumalo
Systems Support Analyst
Key Information
Gender: Male
Specialisations: Systems Support Analyst Facilitation & Administration
Total Working Experience: 07 Years
Total Years at Synergy Evolution (Pty) Ltd.: 02 Years
Responsibility on Account: Client Relations Partner
Personal Profile
Webster has over a 07-year career experience in System Support Services across various solutions, having worked in various verticals primarily around ICT in the public and private sectors and reports directly to the Head of Systems Training & Support Analyst. He ensures all set-out responsibilities of the Analyst are successfully performed and implemented through actively facilitating and ensuring the various activities are running. He is an integral part of a team accountable for the project’s vision and success when it comes to the solution provided by Synergy. He further assists with Help desk & ticketing.
Main Skills & Responsibilities
- Ensure delivery & support of the implemented solution.
- Providing support on troubleshooting, debugging, testing, configuring, updating, or documenting the product, service, or solution.
- Aligning goals as set out by the business development.
- Lead a pilot project to introduce strong document management features to support document repositories in SharePoint.
- Manage a team responsible for designing service-oriented application architecture, standards, and best practices guidelines, security, and data access frameworks.
- Create SQL scripts to implement test unit cases and ensure data quality. Gather all systems, applications, and processes documentation into one repository on SharePoint to enable incoming vendor education.
- Implement strategic initiatives for operational transformation, including SDLC processes, role specialization, order tracking, and labour tracking. Develop amendment projection and confirmations user interfaces using JavaScript and XML and develop PL/SQL procedures and packages to handle business logic.
- Retain and attract visitors by updating site content regularly through the CMS.
- Utilize and identify opportunities to enhance CRM and CMS systems while supporting internal team with ad hoc projects.
- Perform periodic technology "refresh" by upgrading both hardware and/or software to POS applications.
- Launch and direct an information technology governance structure for the senior leadership team.
- Phone:+27 10 007 5980
- Email:support@synergy-e.co.za
Nelson Prince Dhlamini
Systems Support Developer
Nelson Prince Dhlamini
Systems Support Developer
Key Information
Gender: Male
Specialisations: Systems Training & Support
Total Working Experience: 17 Years
Total Years at Synergy Evolution (Pty) Ltd.: 03 Years
Responsibility on Account: Client Relations Partner
Personal Profile
Nelson has over a 17-years career experience in Software Development, having worked in the development of various software applications across several verticals including Manufacturing & Retail companies, IT & ITES companies, Logistics and Transportation, Hotels & Hospitals, Airlines & Automobile Industry. This experience has become fundamental to Synergy’s ultimate goal to provide a superior Asset management Solution to the various sectors, thus positioning Synergy to be a preferred Asset Management System provider in line with adding to the business & revenue growth. He prefers to be known as the backend developer of Synergy, the Coal that ignites the fire. He ensures all applications & modules developed and implemented are running smoothly.
Main Skills & Responsibilities
- Continuously looking at improving the application solutions provided by Synergy.
- Reviewing, analysing clients’ and colleagues’ requirements on solution, proposing improvements to solutions, often in collaboration with colleagues.
- Designing and building web applications using a range of frameworks and scripting languages.
- Testing projects and responding to any problems or bugs revealed.
- Managing application projects through their lifecycle.
- Developing documentation and training to support new applications.
- Reporting on functionality of web applications and devising plans for improvements.
- Liaising with Marketing team on product expansions and deployments.
- Strong verbal and written communication skills.
Ultimately, he is the backbone of the organisation that drives the solution which in turn brings the revenue for the business and ensures all customers enjoy using the solutions provided by Synergy.
- Phone:+27 10 007 5980
- Email:support@synergy-e.co.za
