BREAKDOWNS & INCIDENTS
Helpdesk Ticketing System: Categorize & Prioritize Tickets Automatically
Avoid Incident by Centralizing Helpdesk Information
This system enables you to filter tickets based on assignee, user group, priority dates, status of ticket.
Receive Happy Code
When work is done a happy code (OTP) is sent to the ticket reporter. This happy code is essential for closing tickets.
For better understanding of ticket links can be attached such as images, files or videos.
INCIDENT MANAGEMENT PROCESS
Track Every Ticket & Grow Your Productivity
Helpdesk ticketing system ensures that no tickets are left unsolved. With an automated helpdesk ticketing system, you can easily categorize and prioritize tickets & when you group them correctly you can close them in no time.
INCIDENT MANAGEMENT SOFTWARE
Resolve Every Ticket Quickly and Efficiently
Incident management process is a process for resolving incidents & quick actions are taken in this procedure. When an organization uses automated incident management software, it leads to preventing incidents & increasing customer experience.
Switch from Excels and Spreadsheets to a Cloud-Based Asset Management Software
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Simplify assets & equipment tracking and maintenance with Asset Infinity
From small teams to large enterprise teams have found our asset management solution extremely useful for asset tracking, maintenance and streamlining their entire asset life cycle.